Shipping policy

Thank you for shopping with CasaVerde Co. This Shipping Policy outlines how and when your order will be processed, shipped, and delivered.

⏱ Processing Times

  • Orders are processed within 1–3 business days.

  • Custom or handmade items may require additional time.

  • Orders placed on weekends or holidays are processed the next business day.

  • 📦 Carriers & Tracking

    We ship orders using trusted carriers such as USPS, UPS, and FedEx.
    All orders include tracking information, which is emailed once your order ships.

    Delivery times are estimates and begin once the order has shipped.

🚚 Shipping Rates & Delivery Estimates

  • Standard Shipping (US): 3–7 business days

  • Expedited Shipping (US): 2–3 business days

  • Free Shipping: Orders over $50 ship free 

  • International Shipping: Delivery times vary by destination

Delivery estimates begin after your order has been processed.

🌎 International Shipping

  • Customers are responsible for any customs duties, taxes, or import fees.

  • Certain products may not be eligible for international delivery due to regional restrictions.

📦 Order Tracking

  • You will receive a shipping confirmation email with a tracking number once your order has shipped.

  • Tracking updates may take 24–48 hours to appear.

📭 Lost, Damaged, or Missing Packages

CasaVerde Co is not responsible for packages lost or damaged in transit. If your package is marked as delivered but you have not received it, please contact the carrier directly. If your order arrives damaged, contact us within 48 hours with photos so we can assist.

📬 Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

❓ Questions

If you have any questions about your order or shipping, contact us at: cverdeco@gmail.com